Refund & Cancellation Policy

Cancelling a subscription

You can manage a paid PaperNexa subscription through the Stripe billing portal available from the Plan & billing section of your account.

If you schedule cancellation for the end of your current billing period, paid access normally remains available until that period ends. The next renewal will not be charged while cancellation remains scheduled.

Refund requests

If you believe you were charged incorrectly, experienced a billing problem or wish to request a refund, contact nosaamode@gmail.com.

Requests are reviewed according to the circumstances, the service supplied and applicable consumer law.

Consumer rights

Nothing in this policy limits statutory rights that cannot lawfully be excluded. Consumers may have additional cancellation or refund rights depending on the circumstances and applicable law.

Duplicate or incorrect payments

Contact us using the email address associated with your PaperNexa account if you believe a payment was duplicated or incorrect. Do not send full card numbers by email.

Contact

PaperNexa
821 Old Kent Road
London
SE15 1NX
United Kingdom

Email: nosaamode@gmail.com